At Cine Rental Manager, we strive to maintain effective communication with both our customers and system operators. Our communications policy ensures transparency, compliance, and ease of use for all parties involved.
All messages sent by Cine Rental Manager, whether through text or email, are transactional and serve to facilitate the rental process. These messages include order confirmations, rental reminders, and equipment availability notifications.
All messages contain the words "Reply STOP to opt out, HELP for help." This allows customers to easily opt out of receiving further SMS messages at any time during the transaction by replying with the word "STOP." Customer support can also be obtained by typing "HELP."
Message frequency varies based on the rental life cycle. Customers and system operators can expect to receive timely notifications relevant to their transactions, such as order updates and rental reminders. We strive to provide necessary information without overwhelming our users with excessive messages.
There is no fee associated with receiving transactional messages from Cine Rental Manager. We provide this communication service free of charge to enhance the rental experience for our customers and system operators.
Cine Rental Manager adheres to all relevant laws and regulations governing communication practices, including but not limited to the Telephone Consumer Protection Act (TCPA). We are committed to transparency in our communication practices and handle personal information securely in accordance with our Privacy Policy.
Cine Rental Manager does not send marketing messages via text or email. Our focus is solely on providing transactional updates and support to our customers and system operators throughout the rental process.
This Communications Policy outlines our commitment to effective communication while respecting the preferences of our users. If you have any questions or concerns regarding our communication practices, please don't hesitate to contact us via info@cinerentalmanager.com.
Last Updated: 03/21/24